Privacy Policy

1. Introduction

FRAUDALART ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fraud detection platform.

2. Information We Collect

We collect several types of information:

• Account Information: Name, email address, company details, and role information
• Agent Data: Information about agents reported for fraudulent activities including names, identification numbers, and company affiliations
• Fraud Reports: Details of fraud attempts, supporting documentation, and related metadata
• Usage Data: Information about how you interact with our Service, including search queries and access logs
• Payment Information: Billing details processed through our payment processor (Stripe)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the fraud detection Service
• Process and manage fraud reports
• Enable searching and tracking of fraudulent agents
• Process subscription payments and manage billing
• Send important updates and notifications
• Improve and optimize our Service
• Comply with legal obligations and prevent fraud

4. Data Sharing and Disclosure

We maintain strict confidentiality of reporting MSB companies. Your identity as a reporter will never be disclosed to other MSB companies. We may share information with:

• Service Providers: Third-party companies that help us operate our Service (e.g., Stripe for payments, AWS for hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company

We do NOT sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Fraud reports and agent data are retained to maintain the integrity of our fraud detection database. You may request deletion of your account, subject to our legal obligations.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain session information. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our support channels.